Pluralsight - Mac OS X Support: Applications and Processes

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Pluralsight - Mac OS X Support: Applications and Processes

Size: 274.70 MB | Duration: 2 hrs 26 mins | Video: AVC (.mp4) 1024x768 15fps | Audio: AAC 44KHz 2ch

Genre: eLearning | Level: Intermediate | Language: English | + Exercise files

 

Developing skills to support Mac users will enhance your professional opportunities as a service technician, technical coordinator, or advanced user. In this course, you'll learn key knowledge to support Mac users in applications and processes..

Developing skills to support Mac users will enhance your professional opportunities as a service technician, technical coordinator, or advanced user. In this course, Mac OS X Support: Applications and Processes, you'll gain essential knowledge on application installation, the processes involved, and troubleshooting problem apps for Mac users. First, you'll explore application processes, such as installation, supported environments, and installation security. Next, you'll dive into the technology and features that help users with documentation management. Finally, you'll learn how to troubleshoot problem applications, and how to utilize the diagnostic reporting tool. By the end of this course, you'll have the skills and knowledge required to support Mac users with application installation and troubleshooting application problems. It is the fifth of a series of courses to help you prepare for the Apple Certified Support Professional (ACSP) examination.

 

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