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Problemas internet motorola svg2501 VTR


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Hola a todos, hace 3 días que estoy experimento problemas de internet, y antes de llamar a vtr queria preguntar a los expertos que sucede y que debo solicitar para que no me caguen o engrupan.

 

Mi isp es vtr y el modelo del modem es un motorola svg2051, tengo contratado un plan de 8gb. son 2 celulares y 3 notebooks y 1 computador en mi casa usualmente.

 

El problema es que hace 3 días estaba jugando dota y siempre en los server brasileños tengo 90ping y ahora va de 400 a 1000 y es totalmente imposible jugar. luego me percato de que los video en youtube bajan de calidad automáticamente a 240 y ni con esa calidad cargan. se cae derrepente y las paginas no cargan, revise en http://192.168.0.1/ y nadie colgado a mi red (ya que bloquie todas las mac y todas eran de mi casa)

 

entre a http://192.168.0.1/ y el lag me arroja esto

 

 

 

	
		
			
				 Time Not Established 
			
				 Critical (3) 
			
				 DHCP FAILED - Requested Info not supported. 
		
		
			
				 Time Not Established 
			
				 Notice (6) 
			
				 Ethernet link dormant - not currently active 
		
		
			
				 Tue Jul 15 19:09:48 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Tue Jul 15 15:18:41 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Tue Jul 15 15:14:41 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Tue Jul 15 15:12:39 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Tue Jul 15 14:56:34 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Tue Jul 15 10:40:25 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Tue Jul 15 04:25:38 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Tue Jul 15 00:58:45 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 22:50:08 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Mon Jul 14 20:53:33 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 20:49:32 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Time Not Established 
			
				 Critical (3) 
			
				 DHCP FAILED - Requested Info not supported. 
		
		
			
				 Time Not Established 
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Time Not Established 
			
				 Notice (6) 
			
				 Ethernet link dormant - not currently active 
		
		
			
				 Mon Jul 14 17:45:01 2014  
			
				 Notice (6) 
			
				 Modem Is Shutting Down and Rebooting... 
		
		
			
				 Mon Jul 14 17:45:01 2014  
			
				 Critical (3) 
			
				 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 
		
		
			
				 Mon Jul 14 17:44:33 2014  
			
				 Critical (3) 
			
				 DHCP FAILED - Discover sent, no offer received 
		
		
			
				 Mon Jul 14 17:44:29 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Mon Jul 14 17:44:00 2014  
			
				 Critical (3) 
			
				 DHCP FAILED - Discover sent, no offer received 
		
		
			
				 Mon Jul 14 17:43:59 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Mon Jul 14 17:43:43 2014  
			
				 Critical (3) 
			
				 DHCP FAILED - Discover sent, no offer received 
		
		
			
				 Mon Jul 14 17:43:11 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 4) 
		
		
			
				 Mon Jul 14 17:43:00 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:42:50 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 3) 
		
		
			
				 Mon Jul 14 17:42:10 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:42:00 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 2) 
		
		
			
				 Mon Jul 14 17:41:02 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:40:52 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 1) 
		
		
			
				 Mon Jul 14 17:40:38 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:40:28 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 8) 
		
		
			
				 Mon Jul 14 17:40:19 2014  
			
				 Critical (3) 
			
				 Init RANGING Critical Ranging Request (17) Retries exhausted 
		
		
			
				 Mon Jul 14 17:40:19 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 7) 
		
		
			
				 Mon Jul 14 17:39:21 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:39:11 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 17:38:23 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:38:13 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 2) 
		
		
			
				 Mon Jul 14 17:38:04 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:37:54 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 1) 
		
		
			
				 Mon Jul 14 17:37:28 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:37:18 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 8) 
		
		
			
				 Mon Jul 14 17:36:59 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:36:49 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 7) 
		
		
			
				 Mon Jul 14 17:36:34 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:36:24 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Mon Jul 14 17:36:12 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:36:02 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 4) 
		
		
			
				 Mon Jul 14 17:35:51 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:35:41 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 3) 
		
		
			
				 Mon Jul 14 17:35:29 2014  
			
				 Critical (3) 
			
				 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 
		
		
			
				 Mon Jul 14 17:35:19 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 17:34:57 2014  
			
				 Notice (6) 
			
				 Max T3 No Rng Rsp Timeouts - Reinitialize MAC... 
		
		
			
				 Mon Jul 14 17:34:57 2014  
			
				 Critical (3) 
			
				 DCC aborted unable to communicate on new upstream channel 
		
		
			
				 Mon Jul 14 17:34:57 2014  
			
				 Critical (3) 
			
				 Unicast Maintenance Ranging attempted - No response - Retries exhausted 
		
		
			
				 Mon Jul 14 17:34:56 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Mon Jul 14 17:34:33 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Mon Jul 14 15:04:32 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Mon Jul 14 13:29:19 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 01:46:07 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Mon Jul 14 01:40:06 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Mon Jul 14 01:09:57 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sun Jul 13 19:12:14 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sun Jul 13 11:50:08 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sun Jul 13 11:44:06 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sun Jul 13 11:26:01 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sun Jul 13 03:07:48 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sun Jul 13 03:01:46 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sun Jul 13 02:55:45 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sat Jul 12 23:26:47 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sat Jul 12 23:04:41 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sat Jul 12 20:29:54 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sat Jul 12 18:49:27 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sat Jul 12 10:37:04 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Sat Jul 12 09:20:44 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Sat Jul 12 01:54:46 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Fri Jul 11 16:38:05 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Fri Jul 11 16:09:57 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Fri Jul 11 14:59:37 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Fri Jul 11 13:21:09 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Fri Jul 11 13:01:02 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Fri Jul 11 06:01:13 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Fri Jul 11 00:11:42 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Thu Jul 10 18:42:07 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Thu Jul 10 17:05:39 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Thu Jul 10 15:09:05 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Thu Jul 10 12:54:28 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Thu Jul 10 03:20:16 2014  
			
				 Critical (3) 
			
				 DHCP FAILED - Requested Info not supported. 
		
		
			
				 Thu Jul 10 03:19:42 2014  
			
				 Critical (3) 
			
				 DHCP FAILED - Discover sent, no offer received 
		
		
			
				 Thu Jul 10 03:19:01 2014  
			
				 Notice (6) 
			
				 Rng Rsp Abort Status - Reinitialize MAC... 
		
		
			
				 Thu Jul 10 03:19:01 2014  
			
				 Critical (3) 
			
				 Unicast Ranging Received Abort Response - Re- initializing MAC 
		
		
			
				 Thu Jul 10 02:50:02 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Thu Jul 10 00:01:28 2014  
			
				 Critical (3) 
			
				 Started Unicast Maintenance Ranging - No Response received - T3 time-out 
		
		
			
				 Wed Jul 09 16:28:12 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Wed Jul 09 16:18:09 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Wed Jul 09 15:21:52 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Wed Jul 09 09:11:57 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Wed Jul 09 07:55:36 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
		
			
				 Wed Jul 09 07:33:31 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 6) 
		
		
			
				 Wed Jul 09 00:25:26 2014  
			
				 Critical (3) 
			
				 No Ranging Response received - T3 time-out (US 5) 
		
	

Edited by Dofex
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lo q seguramente t preguntara el tecnico es si tienes otro router puesto junto con el q te dejo la empresa, lo otro si tienes una conexion trucha del tipo "saque el filtro pa ver los canales" no hay mucho q reclamar

 

pero de lo contrario si tienes todo ok tendrian q entrar a ver por que se esta reiniciando el router, q de hecho en el mismo log queda claro "Modem Is Shutting Down and Rebooting" y t digo al toke q el tecnico con respecto al reinicio lo q va a hacer sera ver los niveles de tu modem "upstream y downstream" y si ve q estan dentro del rango, mayor solucion no t va a dar.

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como dijiste fue lo 2do, llame y conteste las preguntas. tenia todo ok y hace unos días desenchufaron el router. me dijieron que el router quedo algo asi como ''colgado'' y me lo resetearon. y ahora todo volvio a la normalidad.

 

gracias y saludos :)

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